Privacy policy

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PRIVACY POLICY ON PROTECTION OF PERSONAL DATA

As of May 25, 2018, the provisions of the European General Data Protection Regulation (GDPR) become applicable. These provide increased security and protection in relation to your personal data. Please give us your assistance and consent to be able to correctly implement these provisions.

As of May 25, 2018, in order to be able to provide you with our services, i.e. to be able to continue to send you offers concerning tourist services, as well as any other form of leisure services that may be of interest to you, but also news, campaigns, invitations to various events, it is necessary to obtain your express consent.

The European Union’s new law on personal data protection, GDPR (“General Data Protection Regulation”) entered into force on May 25, 2016, but will start to take effect on May 25, 2018. This law represents the biggest change in the field of personal data protection in the last 20 years and has objectives that go far beyond simply protecting privacy.

The protection of your personal data is important to us, therefore we pay particular attention to protecting the privacy of visitors who access the https://laguna-nuferilor.ro website , as well as those whose personal data has been provided to us by a third party, or to which we have had access from another source, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as “GDPR”).

Please pay particular attention to reading the following Policy (the “GDPR Policy”) in order to understand how your information (“Personal Data”) will be handled.

The GDPR Policy explains the practices of DONOSE VLAD-ANDREI INTREPRINDINDERE INDIVIDUALA (called Pensiunea Laguna Nuferilor), regarding the application of the GDPR provisions, as well as the rights you have regarding the way your information is processed by our company.

The processing of personal data by Pensiunea Laguna Nuferilor will always be carried out in accordance with the GDPR and the regulations on personal data protection

Through the GDPR Policy, Pensiunea Laguna Nuferilor wishes to inform data subjects about the nature of the personal data we collect and process, as well as the purposes of the processing. In addition, data subjects are also informed through the GDPR Policy about their rights.

Personal data shall mean any information relating to an identified or identifiable natural person, and an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

This Policy relates to the personal data of our customers, business partners, other persons who come into contact with us or who visit our locations, employees or persons in the process of being hired, collaborators, etc. and applies to personal data collected via: e-mail, direct to reception, various forms, CVs, video recordings, website, social media. In order to carry out its business, Pensiunea Laguna Nuferilor, may collect, process and store certain personal data required by law, for the conclusion of a contract or legitimate interest. This data may be, but is not limited to: name, surname, nationality, address, telephone, e-mail address, moving images, etc.

The Privacy Policy describes:

Why we collect and how we use your personal data;

How we collect personal data;

Basis of processing for the above purpose;

The categories of personal data we collect and process;

Storage period for processing;

Your rights and how to exercise them;

To whom can we send this data.

We would also like to let you know what measures we take to ensure the security of your personal data and how you can contact us in matters relating to privacy and the protection of your personal data.

WHO ARE WE?

We are the INDIVIDUAL ENTERPRISE DONOSE VLAD-ANDREI DONOSE VLAD-ANDREI and we act as the owner and operator of the Laguna Nuferilor Pension. Our identification data are : C.U.I. 35089036, NR REG COM.: F36/632/05.10.2015, nr. certificat de clasificare Min. Turismului 23893/2021, registered office Salciilor 6A, Somova.

WHY WE COLLECT AND HOW WE USE YOUR PERSONAL DATA

Our company collects data in the following cases:

If you are a guest or potential guest of the Guesthouse:

We are obliged to handle in a secure manner and only for the specified purposes the personal data you provide to us about yourself.

1.1. Pentru a vă oferi serviciile noastre

We ask for your data to provide you with our services:

– to be able to book rooms and other services at our guesthouse; the basis for data processing in this case is the performance of a contract;

– to accommodate you in our guesthouse; the processing of your personal data in this case is based on a legal obligation;

1.2. Pentru a comunica cu dumneavoastră

It is important for us to be able to communicate with you for a variety of purposes, such as to find out what you think about our services, to deal with your various complaints or to be able to provide you with personalized, timely and personalized services in electronic format.

1.3. Obligație legală

In certain situations we may request some personal data from you under a legal obligation imposed by applicable law.

The categories of data processed in the context of our relationship with you are name, telephone, fax, address / home, e-mail address and other personal data that you may provide to us directly.

If you are an employee or other type of collaborator

2.1. Pentru a intra în relații contractuale cu noi (Contract Individual de Muncă etc.)

We ask you for the data required by law in order to conclude employment contracts with us, under a legal obligation: name, surname, domicile, date and place of birth, identity card details, educational qualifications, criminal record (where applicable).

2.2. Pentru a comunica cu dumneavoastră

In order to be able to communicate with you in a timely manner, we may ask for your telephone number and e-mail address.

3.1. Pentru a ține legătura cu dumneavoastră

We use your personal data in order to maintain direct contact and maintain the contractual relationship with you. We collect this data for the purpose of concluding commercial contracts.

3.2. Comunicarea cu dumneavoastră

We use your contact details to communicate with you about any relevant issues relating to our contractual relationship.

3.3. Obligație legală

In certain situations we may request some personal data from you under a legal obligation imposed by applicable law.

If you are a visitor at Pension Laguna Nuferilor.

We use your personal data to ensure the security of our property and staff. In this case, we base our data processing on the legitimate interest of Laguna Nuferilor Guesthouse, namely the protection of these premises, assets and personnel.

The categories of data processed in this context are your name as well as other personal data that you may provide to us directly at our request, as well as images of you recorded with the video surveillance system. The collection of personal data through the use of means of video surveillance is done with your tacit consent (understanding and acceptance of the meaning of the indicator “Video surveillance area”. The areas under video surveillance are the reception, the lobbies of the guesthouse, the parking lot and the guesthouse perimeter fences.

If you are a user of our website https://laguna-nuferilor.ro.

The categories of data processed in this context are your name and surname, e-mail address, telephone number, identification data from your copy of your identity card, including your CNP, credit card data (card type, credit card number, cardholder name, expiration date and security code), information about the customer’s stay, including arrival and departure dates, special requests, comments about your service preferences (including preference for room type, facilities or any other services used).

Transfer of personal data to third parties

Although, as a general rule, we do not disclose your personal data to third parties, we may:

– whether there is a legal obligation to transmit the relevant personal data to public authorities.

Processing time

We intend to keep your personal data for a short period of time, as long as it is the minimum necessary for the proper conduct of our business, for video recordings the duration is 60 days (cyclical recording), documents signed upon arrival in the unit for accommodation (accommodation forms – in duplicate) one copy is destroyed by our unit within 3 months, proof is the signing of a report of destruction, and copy number 2 is handed over to the Tulcea Police. Data collected in the reservation program / billing program are stored for a period of 24 months. For data collected online, through the website https://laguna-nuferilor.ro, they are redirected to the e-mail address [email protected] and are stored for a period of 24 months.

However, there may be situations where current legislation requires certain data sets to be kept for longer periods of time.

Your rights

As a personal data subject, the GDPR gives you a number of rights, including:

right of access – allows you to obtain confirmation as to whether your personal data is being processed by us and, if so, the relevant details of such processing activities;

right of rectification – allows you to rectify your personal data if it is incorrect;

the right to erasure – allows you to obtain erasure of your personal data in certain cases, such as: if the data is no longer necessary in relation to the purposes for which it was collected; if the processing was based on your consent and you have withdrawn your consent, or your consent has lapsed or if there is no longer a legal basis for processing your personal data; a court or regulatory authority has decided that your personal data concerned must be erased;

if it is established that your personal data has been processed unlawfully; the right to restriction – allows you to have your personal data restricted in certain cases, for example, where you contest the accuracy of your personal data, for a period of time that allows us to verify the accuracy of your personal data;

the right to object – allows you to object to the further processing of your personal data, under the conditions and within the limits established by law;

the right to data portability – allows you to receive the personal data you have provided to us, in a structured, commonly used and readable format, or to transmit this data to another data controller.

You may exercise the aforementioned rights and find out more about such rights by submitting a written request to us, in our capacity as data controller, to DONOSE VLAD-ANDREI INTREPRINDINDERE INDIVIDIDUALA at [email protected].

You also have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing, in its capacity as an autonomous central public authority with general competence in the field of personal data protection.

CONTACT FORM PROCESSING AND DATA SHARING

Laguna Nuferilor Pension will use the information you provide in the appropriate contact section on the website solely for the purpose of processing your request.

By providing any personal data through the https://laguna-nuferilor.ro website , you understand and agree that your data will be processed in accordance with the GDPR Policy.

Please be aware that in order to process your requests submitted in the contact section of the website, we may, under certain circumstances, be obliged to disclose your data to partners with whom Laguna Nuferilor Pension collaborates and/or other third party service providers of Laguna Nuferilor Pension.

However, Pensiunea Laguna Nuferilor has adopted appropriate technical and organizational measures to ensure the security of the data transfer as well as the GDPR-compliant processing of your data by the aforementioned entities.

Pension Laguna Nuferilor undertakes not to process the personal data provided for purposes other than that for which they were transmitted, except in situations where there is your express consent to use them for other purposes.

It is also possible that Pensiunea Laguna Nuferilor may also have access to other personal data through the establishment by you. by establishing a link with Pension Laguna Nuferilor, by processing data communicated as a result of telephone conversations, e-mail conversations, presentation at our premises in order to obtain information, etc..

By contacting Laguna Nuferilor Guesthouse in any of the ways stipulated above or any other method that involves mediated or direct communication between you. and Pension Laguna Nuferilor, you understand and agree that your data will be processed in accordance with the provisions of the GDPR Policy.

In carrying out our activities on other third party channels such as Booking.com, Airbnb.com, Tripadvisor.com, Bedbooking.com or other tourist platforms where we are present, our company is not responsible for and does not manipulate your personal data until we receive them from the platform concerned. After their receipt, your data will be subject to the same measures as mentioned above.

AUTOMATIC PROCESSING OF COOKIE DATA

Our website uses cookie identifiers. Your continued browsing implies your acceptance!

This website uses its own cookies as well as cookies added by third parties in order to provide visitors with a much better browsing experience and services tailored to their needs and interests.

EXEMPTION FROM LIABILITY

The https://laguna-nuferilor.ro website may contain links to other websites and/or other web pages that are not the property of Pension Laguna Nuferilor. Pension Laguna Nuferilor does not assume any responsibility for the content of these sites and therefore cannot be held responsible for the content, advertising, goods, services, software, information or other materials available on or through these sites. Pensiunea Laguna Nuferilor shall not be liable for the loss of personal data, for any negative effects on visitors’ personal data or for any other moral and/or patrimonial damages caused by access to those sites.

UPDATING THE PERSONAL DATA PROTECTION AND PROCESSING POLICY

Please note that this Policy may be subject to periodic changes in content by updating https://laguna-nuferilor.ro.

Please do not continue to use https://laguna-nuferilor.ro if you do not agree to such changes. We also recommend that you check this page for any updates.

The GDPR Policy Terms shall be interpreted in accordance with applicable law.

CONTACT

If you have any questions or concerns about how we process and use your personal data, or if you wish to exercise any of your rights, please contact us using the contact details on the website.

Your right to file a complaint can be exercised by sending it to: ANSPDCP at the contact data: Bd G-ral Gheorghe Magheru 28-30, sector 1, Bucuresti, postal code 010336, telephone +40.318.059.211 e-mail:[email protected] e-mail:[email protected].